Duke Energy warns customers of scam
Duke Energy is alerting customers of an ongoing bill payment scam that is happening to some customers in this area.
According to a press release, people have reported receiving deceptive telephone calls about their electric service from a person claiming to be a representative of Duke Energy. The customers were told they must pay their bill over the phone with a prepaid debit card to avoid an interruption in service.
Duke Energy is reminding customers that they never require bills to be paid with a prepaid debit card. Customers can make payments online, by phone, through bank draft, by mail or in person.
They also said service will never be disconnected within an hour of notification of an overdue payment.