Scammers tricking credit, debit card holders

Jun 30, 2014

With many banks offering fraud alerts for credit and debit cards, it can be easy to fall for the fake versions. A new scam involves credit card fraud by tricking the person into thinking their card has been deactivated, warned the Better Busines Bureau of Asheville in their recent newsletter.

How the scam works: A text message or automated phone call is sent claiming that the person's credit, debit or ATM card has been deactivated. It then prompts the person to call a customer service number and confirm some personal information. One commonly received message reads, "Your ATM card has been put on hold. Call Customer Department now."

The caller is prompted to enter their 16-digit card number, which opens them up to credit card fraud.

Spotting the scam: One way to confirm whether such a claim is true is to simply call your bank instead of calling the customer service number provided. It's important to remember not to text "stop" or "no" to prevent future texts from an unknown number, which is a common ploy by scammers to confirm they have a real, active phone number.

Suspicious texts can be forwarded to 7726 (SPAM) to alert the cell phone carrier to block future texts from that particular number by marking it as spam.

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