Small Business Center's 'Customer Service for Small Business' is April 6

By Haywood Community College | Mar 16, 2017

The Small Business Center at Haywood Community College will offer a free seminar, “Customer Service for Small Business,” Thursday, April 6, 6 - 9:00 p.m. in room 3021 at the HCC Regional High Technology Center.

Giving great customer service will give you the advantage you need to survive in today's tough business climate. Now more than ever, businesses must be customer-oriented and have employees with strong 'people skills' in order to succeed. This customer service session will give you the skills needed to communicate professionalism, strengthen customer relationships, and secure a competitive advantage through customer service excellence.

The speaker is tenBiz. Tonya Snider, owner, has experience in management, marketing, lending, human resources, consulting, classroom facilitation and economic development. tenBiz helps businesses realize their full potential through a layered approach of training, consulting and coaching.

Visit SBC.Haywood.edu or call 828.627.4512 for additional information or to register today. Thinking about starting a business in Haywood County or growing an existing business? Take advantage of the programs, services, and resources provided by the Small Business Center. The NC Community College’s Small Business Center Network assists in starting an average of over 600 businesses each year. Small Business Centers have an economic impact in 90 percent of all NC Counties each year, helping to create and retain nearly 3,000 jobs annually.

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Haywood Community College (HCC) is part of the North Carolina Community College System and is accredited by the Southern Association of Colleges & Schools Commission on Colleges (SACSCOC). Founded in 1965, it is an open-door institution with the mission to provide accessible and affordable high-quality education, workforce training and lifelong learning. This includes programs for Haywood County high school students through Career and College Promise and Haywood Early College. The college campus, a designated arboretum, boasts one of the most beautiful college campuses in the state with an iconic mill pond, productive greenhouses, a dahlia garden, an orchard garden, working vegetable gardens and a rhododendron garden.