Smoky Mountain MCO now operating as Vaya Health

Oct 07, 2016

Smoky Mountain MCO — which manages public funds for mental health, substance use and intellectual/ developmental disability services in 23 western North Carolina counties — recently announced that the organization will now operate under the name Vaya Health (Vaya).

The new name reflects the organization’s expansion and evolving mission over the past four decades. Originally serving the state’s seven westernmost counties, Vaya now operates in counties as far to the east as Rutherford, Alexander and Wilkes.

The name Vaya, a variation on a Spanish verb meaning “to go,” was inspired by its commitment to help members and their families move forward to a place of healing, recovery and hope.

The new organization name does not affect healthcare services, supports or programs in any way. Vaya members will see no changes in their benefit plans, provider options or other services due to the new name.

Vaya’s 24-hour, toll-free Access to Services and crisis line remains available to the general public at 1-800-849-6127.

Vaya has also launched a new, enhanced website at It includes an easy-to-use provider search function; a calendar of upcoming events throughout the region; and expanded information on local programs and community partnerships.

For more information, call 1-888-757-5726 or visit