The key to fighting identity theft is to act immediately
What can I do to protect myself if I am the victim of identity theft?
— Submitted by Thom R.
Dear Thom, I had this happen to me several years ago at a hotel. Even though my wallet was well hidden and out of view when my family went to the pool, someone still went through the room and got into my wallet. Within 48 hours, unauthorized charges began appearing on my debit cards. The bank took care of that part, but I was more concerned about my Social Security number and driver’s license information. The thieves had everything they needed to use my identity to open new bank and loan accounts and basically assume my identity.
You have several options, and the sooner you take action the better your chances of reducing any major damage. First, immediately contact your bank and credit card issuers to alert them to fraudulent charges or a lost/stolen card. The bank or credit card issuer may not protect you from all losses if there has been an unreasonable delay in notifying them.
Next, the three credit bureaus — Experian, Transunion and Equifax — can block new activity and warn banks, insurance companies, lenders, and anyone who checks your credit that there is potential fraud. You can request the bureaus place a 90-day fraud alert on your credit.
The fraud alert is a free service that locks down your credit for 90 days. You may be able to renew it, but its main benefit lasts for 90 days. An extended alert for seven years is available; however, you must have a police report on the identity theft. For deployed military personnel, you can also have an active duty alert placed on your credit. Either the fraud alert or active duty alert should be placed with all three credit bureaus.
A more drastic step is to place a freeze on your credit. This usually involves writing a letter to each credit bureau and requesting the freeze. The freeze is permanent and prevents accounts from being opened. If you need to use your credit to open a new account, you will receive security PINs to provide to the financial institution to override the freeze.
In many states, there is a fee to process the freeze request unless you have a police report on the identity theft. It may not always be clear when to go to the police on identity theft. Generally, I would recommend making a police report if your wallet or identifying information is stolen or if accounts are being fraudulently opened in your name. Be sure to also contact the DMV if your driver license is stolen.
R. Joseph Ritter Jr. CFP® is the president of Zacchaeus Financial Counseling, Inc., a 501(c)(3) nonprofit organization serving low-income households with financial planning and financial coaching services.
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