U.S. Cellular names new Waynesville manager

Jun 21, 2013

U.S. Cellular (NYSE: USM) has named Jessica Brown store manager for the company’s Waynesville location at 225 Town Center Loop. Brown, who will direct daily activities and effectively guide associates to deliver the ideal customer experience, has more than 13 years of wireless experience

“Jessica is passionate about providing the best experience for our customers,” said Jack Brundige, director of sales for U.S. Cellular in western North Carolina. “At U.S. Cellular we treat our customers like neighbors not numbers, and they enjoy benefits such as a valuable rewards program that recognizes customer loyalty.

Brown most recently served as a store manager for U.S. Cellular in Elizabeth City.  She also has extensive customer service experience, as she worked for more than 10 years in customer relations at the company’s call center in Knoxville, Tenn. Brown resides in Asheville.